The Data Management Associates development team has been outsourcing partnerships with Florida municipalities since 1996, providing customer service, meter reading and field services. During that time, we have developed the management and data analysis skills that have proven to have significant monetary value for the utility and its customers.
Our executive staff has over 32 years of individual utility operation experience in addition to advanced degrees in law, business administration, finance and computer science.
We have the management and data analysis skills that have proven to have significant monetary value for the utility and its customers.
Today's business challenges are best met through the use of technology in a cost-effective manner that supports the utilities objectives. Our expertise is to reinvent municipal utility operations through partnerships, technological solutions and the empowerment of our employees.
Water utilities today face more than their share of challenges with operational efficiency, access to capital and environmental factors heading the impact list.
The utility customer faces similar issues with costs and conversation measures. To this end, DMA has developed a water utility application, MuniApp, that facilitates a joint approach to tackling municipal water service problems and allow both the utility and the consumer to achieve their goals.
ENHANCE EFFICIENCY for both utilities and customers with easy access to account information.
EDUCATE consumers with online videos, directions and how-to instructions.
IMPROVE CASH FLOW with up-to-date billing information and instant payment options.
IMPROVE TROUBLE REPORTING with a direct link from consumers to the utility.
MONITOR CONSUMPTION for customers and help them achieve conservation goals.
ENHANCE SAFETY by permitting the broadcast of emergency water quality or repair notifications.